Luxurious Florence washable Traditional Rug

Bring a pop of personality to your interiors with the easy-care Florence Rug from the My Washable collection. Against an off-white canvas, it takes inspiration from classic Italian architecture with a distressed, antique motif. Bold splashes of blue and lime green add plenty of colour while also bringing depth to the look. A hardwearing pile makes it ideal for refreshing high-traffic areas of the home – think the lounge, dining room or your kitchen – while non-slip backing helps to prevent the bunching that can cause a hazard on hard floors. For added convenience, this rug is incredibly easy to look after. Just throw it in the washing machine when it starts to look a little grubby, hang it out to dry and it’ll be ready to lay down again before you know i

Returns 

It's important to us that you're happy with your The Rugs city purchase. If you're not totally satisfied you can return it within 14 days. We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new and unused condition and, if possible, the packaging 

We recommend returning your item via a reputable courier who will collect the item from your address and deliver it back to us. You are responsible for return cost. As a guideline an average size rug  (120 x 180cm) can be returned for approximately £9 using a courier such as  Interparcel . upstoday or MyHermes.

Exchanges

If you would like to exchange your item for a different design or size please follow our normal returns procedure above, but just mention in your email to us that you wish to arrange an exchange. Once we recieve your item back we will then contact you to arrange the exchange and despatch of your new item.

Caring for your rug
We recommend routine care and cleaning to keep your rug looking as new and lasting longer. Below we have provided a brief outline on how to clean and manage stains and spillages.
Generally we recommend to vacuum your rug gently on a weekly basis to remove any surface dirt and dust. Avoid vacuuming tassels or fringes as this could cause permanent damage. Rotate your rug frequently to avoid any bleaching from prolonged sun exposure.

 

Shaggy Rugs:
When vacuuming shaggy pile rugs we recommend using a small nozzle attachment on your vacuum to prevent damaging the pile.

 

Wool Rugs:
A common characteristic of wool rugs is shedding, this is when the fibres come away from the rug. This is a natural and common feature of wool rugs, not a manufacturing fault. Gentle, regular vacuuming will take care of this and ensure your wool rug will last longer. Extra care should be taken when looking after your wool rug, spillages should be cleaned immediately (see below) and avoid over wetting when cleaning.

 

Spillages and Stains:
1. Spillages should be attended to immediately. Use an absorbent clean cloth to soak up the liquid.
2. Apply luke warm water to the area and blot (don't rub) with a clean cloth until the stain is removed. Avoid over wetting of the area as this can cause permanent damage. This process may need to be repeated several times to remove the stain.
3. For solid stains such as chewing gum or wax remove this first then repeat step 2.
A mild soap or detergent can be used to remove difficult stains, but this should be tested on a inconspicuous area first.

 

Stain Cleaning Treatment 
Chewing gum: Freeze using ice, shatter gum, vacuum, warm water & detergent 
Wine: Talcum powder then warm water & detergent 
Alcohol: Warm water & detergent 
Most Makeup: Dry cleaning solvent then warm water & detergent Urine: Warm water & detergent then white vinegar & water 
Blood: Warm water & detergent 
Vomit: Warm water & detergent then dry cleaning solvent 
Butter: Dry cleaning solvent then warm water & detergent 
Wax: Freeze using ice, shatter gum, vacuum, dry cleaning solvent then water & detergent 
Shoe Polish: Dry cleaning solvent then warm water & detergent
For persistent and difficult stains, seek professional cleaning.